What's New

Customize the pricing and set personalized rates for individual customers on an item level. To enable the feature, go to Settings → Add Ons → Customer-Level Pricing.

Charge damages for order line items and specify why you're doing so, as well as keep track of the damage history. To enable the feature, go to Settings → Add Ons → Damaged Items.

Our consolidated invoices are now even more flexible. Customize printout templates, email them to customers, and more! You can also track additional information like attached orders and detailed pricing information.

This feature allows users to list all the expenses incurred in preparing and dispatching the order, i.e. getting it to completion. To enable this feature, go to: Settings > Add ons > Order Expenses.

Make use of GPS tracking capability to track device movements across locations with the help of Trackunit.

Allow customers to return Orders without making a payment. Hide the payment section from the Order Return form by going to Settings → Company Settings → Pricing and Payments in Orders → Charge payment while returning order.

Receive alerts for when customers unsubscribe from your emails. You can enable this from More -> Alerts -> My Alerts -> Customers -> Cancelled Email Subscriptions

The Locations module now has support for documents, images and comments.

Allow customers to update their profile information on the Webstore. Enable this feature from Store Settings --> Customer Profile.

If you already have an online store on Wordpress that your customers are familiar with, you can use our WordPress Plugin to link your EZRentOut data with your store.

Gain insights into the value of your Inventory and Asset Stock with our new reports from Reports --> Inventory Reports/Asset Stock Reports --> Inventory Value/Asset Stock Value

You can now choose an accounting method that best fits your company operations. Use either Cash or Accrual Accounting for revenue recognition and tax calculations in reports. To select your accounting method, go to Settings -> Company Settings -> Revenue Recognition.

Let your customers choose how they want to receive and return Orders. For receiving Orders, they can opt for either an in-store pickup or delivery. For returning Orders, they can choose to either ship them to you or have you pick them up. To enable this feature, go to Settings -> Company Settings -> Advanced Settings -> Receiving and Returning Items of an Order OR Settings -> Store Settings -> Receiving and Returning Items of an Order.

You can now sell Asset and Asset Stock on your Webstore in addition to selling Inventory to your customers. To enable this feature, go to Settings --> Store Settings --> Sell Asset and Asset Stock.

When cloning a past Order, you can now replace unavailable items with available Items of the same name. This is useful when processing large recurring Orders.

You can now replace unscanned Items in an Order using EZRentOut Mobile App with available Items of the same name via scanning. Useful when you clone a Past or Rented Out Order. To enable this feature, go to Settings -> Add Ons -> Item Verification for Orders -> Check 'Enable replacement of (un-scanned) assets with the same name'.

Our new Sales Margin Report enables you to track the individual profitability of sold inventory. Access it from Reports -> Inventory Reports -> Sales Margin.

This will allow users to see the usage of their coupons and highlight the most popular ones.

Currently, all invoicing in EZRentOut is done for single orders. However, some clients have workflows that require them to send one invoice for multiple orders to a specific business or customer. This feature will allow users to generate a single, consolidated printout to businesses or customers for multiple orders (for a recurring order).

Allow users to transfer stock quantity in bulk from one location to another via excel import. To access this, go to Asset Stock / Inventory-> Import from Excel -> Transfer Existing Asset Stock / Inventory

This integration will enable users to capture signatures using the Topaz Signature Pad Model T-S460-HSB-R.

This feature allows you to use a plugin to link your website with the EZRentOut Cart Page and incorporate the checkout process into your online rental experience. Works with all web development platforms including Wordpress, Wix and Squarespace To add the cart widget to your website, go to Settings → Store Settings → Webstore Plugin → Enabled.

You can now see the location stock view for asset stock like the existing location inventory view in EZRentOut. This feature will allow users to see asset stock quantity per location.

This feature allows you to nest subgroups within groups. Each group can have several subgroups within it and you can create as many levels as you like. You can also use the tree view for a hierarchical display of all nested subgroups in your account.

You can now specify a default reorder quantity for each asset stock and inventory item to enable seamless replenishment. To do this, go to the item's details page > Edit > Extended Information > Reorder Quantity. So whenever you add such an item to a purchase order, the quantity to be ordered is reset to its defined reorder quantity.

OneDrive Integration enables you to keep backups of all your important data. You’ll have to Add your OneDrive Account under ‘Data Backup’ in Add Ons. Stay organized when sifting through all your records!

The Integrated Email feature enables you to manage all your Order Emails using EZRentOut. The ability to manage these on EZRentOut means you can view customer queries, update Orders accordingly, and then respond to customers – right from the Order Detail Page.

Sometimes companies require some time to prepare an order or require time to ship it. This feature allows them to set a grace period for orders on webstore so users can only book an order x days from the last order. It also allows them some to set a post return grace period as well.

Companies have sequence numbers that include customer identifiers and sometimes specific text strings. This feature will allow them to be able to set placeholders for OINs such as Customer#, Order# etc.

Non-US companies often use dd/mm/yyyy as the date format. They can now set this up for their account.

Set a payment range on your Webstore, forcing customers to pay a fixed portion of the rental online. This can help reduce lost business.

Some rental businesses bill according to calendar months, while others count a fixed number of days as a month. Choose a duration you prefer.

Manage different departments and store locations from a single EZRentOut account. You can segment items, customers, and employees this way, while still making use of aggregate reporting across the board.

Google Analytics, AdWords and other analysis tools require domain verification. Our new feature allows you to add multiple meta tags to your main Webstore page to this end.

You can now sync Late Fees on all the accounting software we integrate with, including QuickBooks Desktop, QuickBooks Online, as well as Xero. This helps you centralize payment details.

Customize the prefix text of all printout templates, such as Invoices, Quotes, Receipts, and more. An Order Printout has the same sequence number as its associated Order, but can be prefixed however you’d like.

Who hasn’t had to add or remove a few items in an already Rented Out order? This is helpful if you’ve missed a few items, have received an Order for more, or need to process returns.

We’ve added boolean custom fields for Orders, Purchase Orders, Work Orders, and more. This can help you see whether an order requires deliveries, for example.

Add a Webstore Cart plugin to your main website. This is a great way to remind your customers about the contents of their Webstore carts and lower cart abandonment!

Users can apply late fee charges to items not returned by their expected date of return. This encourages customers to return items on time, helping you avoid uncertainties.

Select the days for which you would like rent to be charged, and make the rest ‘No Charge Days’. This makes billing more convenient for businesses that do not operate 7 days a week.

The option to pay through PayPal on the Webstore gives customers a wider range of payment options. This Add On redirects them to the PayPal website to complete their purchase.

This feature uses artificial intelligence to highlight rental assets that are normally rented out together. Recommendations will be made when users add an item to an Order.

Look up an Item’s availability on the Webstore for smooth bookings, every time. Your customers can sift through different dates, and use location filters for added convenience.

Define the date on which a payment is due from a customer, and trigger a warning alert for payments that are past their due date.

Orders can now be charged automatically at the end of each billing cycle, barring the last one which must be charged manually.

Track customer attempts to order out-of-stock items on the Webstore, allowing you to prepare for future demand more effectively.

Stay ahead of all the events and happenings in your company. We've added an advanced layout to the dashboard where you can view all your KPIs and performance metrics.

Account owners and admins are now able to set up default alerts for staff users. Explore more from More > Alerts > Staff Alerts tab.

Let your customers choose the nearest pickup location when placing an order on the Webstore - may it be your warehouse, retail store or a franchise in another region. Enable this setting from Store Settings > Pick Up Location.

Choose multiple payments gateways in EZRentOut. For example, you can use Square on the app while accepting online payments on the Webstore through another gateway.

You can now add custom fields for customers, members and vendors to capture a wider breadth of organizational data.

Create Fuzzy Lists for scenarios where you want to add a broad ‘category’ of items to an order – say a camera from the DSLR group – without fixating on the exact asset ID.

We now integrate with Square POS, available on both the Android and iOS versions of the EZRentOut mobile app.

Freeze the rental rates of order items at the point they were added to an order. This allows pricing consistency by ensuring changes to rental rates do not change these rates within orders.

You can now sell rental asset and asset stock items using EZRentOut. This setting can be tweaked for all items, or only specific ones.

Rental durations may be Inclusive or Exclusive of the Return Date/Time. For example, 9 pm one day to 9 pm the next counts as 1 day and 1 minute if set to Inclusive, or just 1 day if set to Exclusive.

Add or customize line items for security deposits, damage waiver charges, etc. These would appear as a default on all active orders that are in a drafted state.

Map out order and pickup locations using the Route Planning feature for quick deliveries to your stores or warehouses.

You can now generate Order Printouts for multiple orders by taking mass actions from the order detail page

Charge payment for different orders all at once by taking mass actions from the order detail page.

You can hover on dates in the Latest Events and and History sub-tabs of items to show the exact date and time the event took place.

You can now toggle time settings between the 12-hour and 24-hour format. The format will be used across all reports, emails, and documents.

You can now add multiple taxes to an order. This can be set up from Tax Details under Company Settings.

Add a shipping address for businesses, specifying where items will be delivered, by clicking on 'Shipping Location' on any order.

As an example, orders booked on a Monday will have to be returned the same day. Go to Store Settings > Order Settings to enable this setting.

Use JavaScript for e-commerce tracking. Configure a script after cart confirmation to track web order sales on Google Analytics.

Payment is now a lot more convenient for your customers. They can pay directly through the webstore, without having to access a customer portal.

In addition to Service Triage, our Advanced Services and Maintenance module now includes Recurring Services. Use this to repeat service cycles at regular intervals.

Use coupons to offer discounted rental prices to customers. This can be done manually or through online referrals. You can also add validity periods and set coupon usage per customer.

Aren’t open 24/7? Use business hours to keep staff users and customers from ordering outside pre-set hours. This restriction can also be set up for the webstore.

Customers can now include businesses. You can associate customers to these businesses, apply filters for actionable insights, and add documents or comments for added convenience.